Chapter 9: Preventing Tokenism & Ensuring Ethical Engagement

Meaningful engagement is more complicated than simply inviting people with lived experience to the table. In fact, engagement conducted with unethical or outdated models can cause as much harm as exclusion. Time must be taken to ensure team members feel heard and respected, and critically, have the capacity to spark genuine change. Tokenism happens when…

Chapter 10: Evaluation & Continuous Learning

Ongoing evaluation ensures teams are effective, members feel supported, and impact is measurable. However, the work of teams like the EST can be varied in scope, deeply interpersonal and/or conversational in approach, and not always conducive to a typical evaluation process. In fact, prolonged or overly formal processes can inadvertently interfere with operations rather than…