Chapter 1: Environmental Scan & Key Learnings

Before creating the Expert Steering Team (EST), the Alliance to End Homelessness Ottawa conducted an environmental scan to understand promising practices for engaging people with lived experience in systems change. This work drew on national literature, municipal programs, and the experiences of other lived expert groups across Canada. After the EST began operations, two more…

Chapter 2: Creating a Team for Systems Change

“Effective teams do not define their staff members by their personal intersections and identities.” Who Should Be at the Table When EST members are asked to describe the elements that contribute to our team’s success, they reliably point to diversity of personal experience being well balanced with an underlying shared mission. Teams should make every…